Using Social Media to Engage (and not Enrage) Constituents

How local government uses social media often tells you how they feel about their constiuents

Too many times, local government uses social media in a way that is harmful to their communities. When done properly, social media can be a great way to inform residents of important events, to promote awards and accolades the city can take pride and to personalize the experiences and interactions residents have with the local government. This can be …